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I just found a very interesting story related to performance management on Scott McArthur' blog .
A Japanese company (Toyota) and an American company (General Motors) decided to have a canoe race on the Missouri River. Both teams practiced long and hard to reach their peak performance before the race. On the big day, the Japanese won by a mile.
The Americans, very discouraged and depressed, decided to investigate the reason for the crushing defeat. Click here to read the full story on the blog (opens in a new window).
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