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Goals setting process was
started immediately as the corporate objectives were laid down.
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It took only three days to
finish the process for direct reports of the MD.
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For the remaining 486 employees,
it became a herculean task for the Managers at various levels to study
the Job Descriptions, identify vital KRAs for each Job Position,
apportion their own corporate goals to the subordinates and allocate
weights & measures.
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Managing so many goal sheets
& reviewing the status of each goal as per the periodicity for
its completion surfaced as a major stumbling block.
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The date for completion of the
Goal Setting activity (31st Jan 2006) was over, but the Manager HR
found it difficult to capture the exact status.
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After visiting various
departments, it could be approximated that goal sheets in respect of
merely 30 % of employees had been signed off.
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It took another ten days to
compile the department wise status after the instructions were issued
to submit the signed off goal sheets to HR.
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Some departments overlooked the
need to retain duplicate Goal sheets for the employees to recapitulate
their targets & for the Managers to track performance.
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Some signed off goal sheets were
misplaced by the HR.
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There was chaos all around with
each blaming the other. The CEO was unhappy & the Head HR was
feeling helpless.
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The initiative could not be
launched fully till 30th April despite another trial to complete the
goal setting process.
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