Managing Performance of Workers

By: Maj. Gen. B.K. Bhatia
Date: July 12th, 2010

Introduction

Organizations in the manufacturing sector and also those in the service sectors such as hospitality, infrastructure, Security, logistic & retail services have a large component of their work force below the supervisor levels.

In general, the work force below officer / supervisor level may be called ‘Workers’ –the blue collared workforcein the organizations. This article discusses issues related to performance management of workers. Read the rest of this entry »

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